Instagram Provides New In-App Alerts on Technical Points and Coverage Violations Which Might Impression Your Account
After two significant outages in the past week, Instagram is trying to provide more insight into ongoing glitches and issues, while also making account-based actions like violating community standards and removing content directly in the app more transparent.
First, Instagram is testing a new type of notification that gives users insights into ongoing technical problems and how they relate to the functions within the app.
According to Instagram:
“We will be testing new notifications when certain parts of Instagram are not working and we are finding that people have a lot of questions. We want to make it easier to understand what is happening directly from the source. ”
Which could be helpful. Right now, most of the users turn to Twitter to find out what happens when elements of Instagram go down, and this method may work well for some. But ideally the information would come straight into the app, adding more authority as well as a specific connection to Instagram users.
But of course that system also relies on Instagram being able to enable notifications, which it wouldn’t have been able to do last week when the app was completely down for more than 6 hours. If users cannot log into the app in the first place, these notifications are of little use – but such large-scale failures are rare, and it is more often individual elements of the app that have difficulties, as shown in this example notification for Stories.
The new alerts will first be tested with users in the USA before Instagram decides on the next steps.
In addition, Instagram is also introducing “Account Status,” a new tool that provides insights into potential content violations and other issues with your posts.
The measure is intended to help users better understand the impact of content or distribution, which ideally will also alleviate rumors of an alleged “shadow ban” or other restrictions that could have a noticeable impact on the performance of the post.
As you can see here, the account status is shown to the users if they violate the rules of the platform, while you can access the overview at any time via your settings.
On the overview page, you can also connect to more information about the platform’s rules and processes, as well as Instagram’s appeals process, if you believe you have been wrongly punished.
The changes are the result of repeated questions from Instagram users about why their account was penalized and what they can do to fix the problem. Instagram CEO Adam Mosseri runs a weekly Q&A session about his stories, and every week he answers questions about that item, while every Instagram announcement post is also flooded with questions about specific accounts and calls for help.
Perhaps these new additions help create more transparency and help users understand what is happening – but I tip, in most cases it won’t make much of a difference.
Not that Instagram is to blame for trying to provide more insight. However, I suspect that many simply don’t bother checking this out, disagree with the results, and / or do not accept anything other than direct action from IG.
Which, in most cases, won’t – and for the most part, these new insights will likely provide everything you need.