Google software for reporting area verification and person administration points with Search Console
The Google Search Console is testing a new way to contact Google for support related to the Google Search Console. Google previously opened a method to contact Google if there were indexing problems. This new tool is to contact Google if there are problems with domain verification and user management with the Google Search Console, the company said on Twitter.
New tool. Google said, “Earlier this year, we expanded our website owner program to report urgent bugs or other issues related to indexing. This program worked well, so we’re expanding it to address domain verification and user management issues for Search Console. ”
Report verification issues. You can now report verification issues in the Google Search Console help documents here. If all of the debugging fails, scroll to the bottom of this help document and click Report Verification Problem.
Report problems with user management. You can also report user management problems in another Google Search Console help document here. If you have problems with the user management in Search Console and you cannot find them, click on the button “Report problems with the user management”.
Pilot release. You may not see this feature in the help documents yet. According to Google, this feature is “currently only being piloted in the US and should be available to everyone in the US within a week or less”. Also, this is now only supported for English. Google said the company would “re-evaluate the usefulness of a support extension in this direction in a few weeks.”
Why we care. For some, verifying your domain name and accessing the Google Search Console can be a problem. These new contact methods provide those who are struggling with more methods to review and access their websites in Google Search Console. And access to the Google Search Console provides a lot of useful information, reports, and debugging for website owners.
About the author
Barry Schwartz is an editor at Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY-based web consulting firm. He also runs the Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry’s personal blog is called Cartoon Barry and can be followed here on Twitter.